Terms & Refunds

Terms & Conditions

Welcome to Byelizard.

By accessing and using this website, you agree to comply with the following terms and conditions.

All content displayed on this website, including text, images, graphics, logos, product concepts, designs, and branding materials, is the property of Byelizard and may not be copied, reproduced, distributed, or modified without prior written permission.

The information provided on this website is intended for general informational purposes only. While we strive to ensure accuracy, product descriptions, specifications, availability, and content may change without notice.

Byelizard reserves the right to:

  • Modify website content

  • Update product information

  • Change prices

  • Discontinue products or services

  • Update these policies at any time

Users are responsible for ensuring that any information or products available through this website meet their specific requirements.

We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or reliance on information provided herein.

Continued use of this website constitutes acceptance of these terms.


Refund Policy

Customer satisfaction is important to us.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order.

To qualify for a return or refund:

  • The product must be unused

  • The product must remain in its original packaging

  • Proof of purchase may be required

  • Return requests must be submitted within the specified timeframe

Once your request has been reviewed and approved, refunds will be processed to the original payment method.

Please allow 5–10 business days for refunds to appear depending on your payment provider.

Refunds may not be available for:

  • Opened products

  • Used products

  • Products damaged through improper handling

  • Promotional or discounted items

  • Gift items

If an item arrives damaged during shipping, please provide photos of the product and packaging when contacting us.

Our team will review each request individually and determine the most appropriate

If you have any questions regarding these policies, please contact us.
manuswee@byelizard.com